I want to begin paying all of my Town of Acton bills online through my bank. Do you have any suggestions?
This method of payment – echeck - creates challenges in the processing of payments. Many people have sewer, real estate, and motor vehicle bills to pay throughout the year. Ownership of multiple properties and motor vehicles further complicates processing a bank printed/echeck as intended by the payee. Clearly, you as well as our staff want payments to post to the correct bill(s) but we can only rely on your data input to assure that this happen. We suggest that if you are going to pay bills online, you should set up your online account at your bank with a general title such as “Town of Acton Taxes & Utility Charges”. Then, as you process a check request, put the specific type/year/bill number(s) or parcel ID data in the memo section of the check. For Example: RE/2015/1234 or RE/2015/F3.A-22-1 or MV/2015/1234 &5678 or for sewer UB/B649/90375. By doing this, the process will be much smoother and greatly minimizes any problems with incorrectly applied payments or the need to return your echeck due to our not being able to find a match for your payment/memo. Keep in mind that there is a lag time between ordering a check online from your bank and that check arriving here for processing. Allow ample time for this lag. We recommend 10 business days.

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1. What is the CPA billed on my account?
2. What is the Sewer Bet and Sewbet Int. billed on my account?
3. I never received my bill in the mail. Can you forgive the interest and penalties?
4. Where/how can I make payments?
5. Does your office accept cash payments?
6. I want to begin paying all of my Town of Acton bills online through my bank. Do you have any suggestions?
7. How does your office apply partial payments?
8. If I am late paying my bill, what interest rate is charged?
9. How do I obtain calendar year tax information?
10. How do I request a Municipal Lien Certificate?